Lead Rescue
Missed-call recoveryWhen a call goes unanswered, we text the caller back within seconds, before they move on to the next business on their list.
Learn moreMarketing systems for local businesses
The leads you already have are the ones you're losing.
Every call, review, and inquiry, answered.
A short, no-pressure call
Built for businesses like yours:
- HVAC
- Dental
- Plumbing
- Auto
- Salons
- Legal
- Roofing
- Med spas
Three systems
Leads slip away in three places. We close all three.
Each system recovers leads a different way: the call no one answered, the review that was never requested, and the online inquiry that waited too long for a reply.
Reputation Management
Local search and reviewsWe request a review from every customer at the right moment and route them to Google, so your rating and local ranking keep climbing.
Learn moreSpeed to Lead
Lead response timeThe moment a form or ad inquiry arrives, we respond by text and email and keep following up until the lead replies.
Learn more
How the system works
One lead, three seconds, no one left waiting.
The same shape whichever system is running: something arrives, the system answers immediately, and a person takes over a conversation that is already open.
Step 01
The lead arrives
A call rings out, a form is submitted, or a job is marked complete. Today most of these moments pass with nothing happening at all.
Step 02
The system answers in seconds
A text goes out from your own number while the customer is still holding their phone, worded the way you would word it.
Step 03
You step into a live conversation
They reply, you take over whenever you are free, and the job gets booked instead of going to whoever answered next.
The engagement
We build each system on what you already run, then keep it working.
We start by reviewing how your business handles calls, reviews, and online inquiries today, and where leads are being lost. Each system is then set up on your existing number and tools, configured to how your business actually operates.
Everything is tested end to end before it goes live, so nothing reaches a customer untested. After launch we watch performance and tune the systems so they keep converting.
Industry research
Why response time decides who gets the job.
Published findings on how customers behave when they contact a local business. They describe the market at large, not any single business.
78%
of customers buy from the business that responds to them first.
Lead Response Management study
85%
of callers who reach voicemail never call back a second time.
Industry research on caller behaviour
37.8%
of calls placed to small businesses are answered live. The rest go unanswered.
411 Locals study
93-97%
of consumers read reviews before choosing a local business.
BrightLocal consumer review surveysEvery figure above comes from published third-party research about local businesses in general. They are included as context for the problem. They are not results Demsen has produced, not a benchmark we hold ourselves to, and not a prediction of what your business will see.
Work directly with us
You work with the two people who build and run your systems.
No account manager in the middle, no ticket queue, no long contracts, and no agency runaround. We are small on purpose, which is why you can reach the people doing the work and change something the same week you ask for it.
- DirectYou talk to the people who set the system up, not to a layer in front of them.
- FocusedWe do one thing: make sure the leads you already generate get answered.
- FlexibleEverything runs on the tools you already use, with no long contracts.
Questions
What owners ask before they start.
Will this replace my receptionist or team?
No. Each system backs up your team and catches what would otherwise be missed. You can take over any conversation at any point.
Do I need a new phone number or new tools?
No. Everything runs on the business number and tools you already use.
How long until it's live?
Most systems are live within days. We test each one end to end before it handles a real customer.
What does it cost?
Pricing depends on which systems you run. We'll walk through it on a call. [FILL IN: pricing approach.]
Which businesses is this for?
Local businesses that depend on inbound calls and online inquiries to book work.